Booking & FAQ.
We make it easy to book online. Have questions? You’ve come to the right place.
Our Specialized Eyecare Services
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Booking Patient Portal
To book an appointment in real-time, just create an account—it’s quick and easy, and we’ll get you set up right away.
Forgot your login?
No worries! Just call or text us, and we’ll help you reset it.
FAQs
What should I bring to my appointment?
We’re excited to see you! To help your visit go smoothly, here are a few things to bring along:
- Please bring a form of payment, as exam fees apply. If you have any questions about pricing, feel free to check out our Pricing Policy or reach out to us.
- Don’t forget your Ontario Health Card and any vision insurance details you may have.
- If you wear glasses, bring your current pair so we can check your prescription.
- Contact lens wearer? Please bring your lenses and the original box—it helps us see your exact prescription and brand.
- A list of any medications you’re currently taking is also helpful for your eye health assessment.
- And lastly, consider bringing sunglasses—your eyes might be a little sensitive after dilation.
Thanks for coming prepared—it helps us give you the best care possible!
How often should I get an eye exam?
We generally recommend having a full eye exam once a year to keep your vision sharp and your eyes healthy. That said, how often you need an exam can vary based on your age, overall health, and vision needs.
For example, kids might need more frequent checkups to make sure their eyes are developing properly, and adults over 65 often benefit from regular exams to catch age-related conditions like cataracts or macular degeneration early.
If you have certain health conditions like diabetes or high blood pressure, or a family history of eye diseases like glaucoma or retinal issues, you may need to come in more often. Don’t worry—we’ll guide you every step of the way.
At each visit, your optometrist will take a close look at your eye health, address any vision concerns, and let you know what exam schedule makes the most sense for you. We’re here to make sure you get the care that’s right for you and your lifestyle.
How long does an eye appointment take?
Most eye exams take between 30 and 60 minutes, depending on your unique needs. The exact time can vary based on things like your eye health history, the type of exam you’re having, and whether any extra testing is needed.
During your visit, we’ll check how clearly you’re seeing, look for common vision issues like nearsightedness or astigmatism, and make sure your eyes are working well together. We’ll also take a close look at your overall eye health, which may include advanced imaging or tests like glaucoma screening and dilation to get a better view of the retina and optic nerve.
For many people, the full exam can be wrapped up in about 30 minutes. But if you have certain conditions like diabetes, or a family history of eye diseases, your visit may take a little longer so we can do a more in-depth check.
We always take the time needed to give you personalized, thorough care. If any concerns come up or you need specialized testing—for things like dry eye, cataracts, or macular degeneration—we’ll make sure everything is covered and explain what’s next.
Your eye health matters to us, and we want you to leave feeling confident and cared for.
Do you accept walk-in appointments?
We recommend booking your appointment ahead of time so we can reserve a spot that works best for you. Scheduling in advance helps us keep things running smoothly and ensures you get the focused care and attention you deserve.
While we typically don’t take walk-ins—our doctors’ schedules fill up pretty quickly—we’re always happy to help if something urgent comes up. Just give us a call, and we’ll do our best to fit you in or guide you to the right place for care.
Your eye health is important to us, and we’re here to support you however we can!
We believe in patient first
Find out what we believe and who we are. Meet the optometrist with the vision!